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[{"id":"xrhj88h","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"section-stretched","slider_section":"","slider_section_navigation":"both","slider_section_autoplay":"yes","slider_section_pause_on_hover":"yes","slider_section_autoplay_speed":5000,"slider_section_effect":"slide","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":"","width":"","height":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":
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(This is a series of coding parameters and doesn't require translation as they are universally understood in the field of web development and design.){"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"}The text provided is not a coherent sentence or phrase in Italian, but rather appears to be a portion of code or technical specifications, which cannot be translated into English. It already seems to be in English.
You always have 30 days to request an exchange or return.
The return can be free or paid.
*The criteria for obtaining a free exchange or return are:
- VI rely only onPRODUCTS NOT DISCOUNTEDbut at full price.
- Your order must be more than € 89.00.
- Only the first exchange/return is free.
- Valid only on orders delivered in Italy.
To request a return, you must follow the following steps:
- Access the "Order History and Details" section of your account.
- Select the order you wish to return by clicking on "Details" (from a smartphone, just click on the order)
- Select the products you wish to return through the box next to the names.
- Add the quantity that needs to be returned (in case it is necessary to return more than one product).
- In the "Return or exchange goods" section, add an explanation so that our team can better understand why you want to return size/product.
- Click on "Request exchange/return".
Subsequently, you will receive all the information directly from the exchange/return department via email and from your personal area with all the options and the procedure to implement.
The product must beABSOLUTELYReturned in theORIGINAL BOX/BAGIn which it was received. Everything must be enclosed in the CRISTIANO branded box in which it was received (if missing use a box of the same size) otherwise we are forced to refuse the exchange/return.
On some products (such as bags, accessories and clothing items) there is aWARRANTY SEAL.
Such sealIT MUST NOT BE REMOVED, neither cut nor broken!
There are three return options to choose from:
1. We can make a reservation for the product pickup at the address, through the express courier, atCOST of € 12.00.
2. Alternatively, you have the option to deliver the product at a pick-up point or InPost Locker.COST of € 8.00 (find the infohereYou haven't provided any text to translate. Please provide the Italian text you want translated to English.
3. Finally, you may choose to ship at your own expense through the courier of your choice*. For this option, we will issue theTOTAL REFUNDof the order!
* The customer must ship the product within 7 business days.
Once the product is received, we will proceed to issue a refund through the same initial payment method of the order.
In case of payment by cash on delivery, the refund can ONLY be made by bank transfer.
PLEASE NOTE: NOTAny gift wrapping or cash on delivery costs will be refunded becausethey cannot be physically returned.
","section_style":"","align":"","align_tablet":"","align_mobile":"left","text_color":"#000000","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true}The term "_padding" is the same in both Italian and English. It refers to the process of adding extra data to a message for the purpose of alignment.{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_mobile_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image": (This is a series of coding parameters and doesn't require translation as they are universally understood in the field of web development and design.){"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":{}},{"id":"u1e7dds","elType":"widget","isInner":false,"settings":{"section_title":"","title":"Istruzioni per il cambio","link":{"is_external":"","url":""},"size":"medium","header_size":"h2","header_style":"page-title","align":"center","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"custom","typography_font_size":{"unit":"px","size":27},"typography_font_size_tablet":{"unit":"px","size":23},"typography_font_size_mobile":{"unit":"px","size":"25"},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"0","right":"0","bottom":"0","left":"0","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"0","right":"0","bottom":"0","left":"0","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[]The provided text seems to be a part of code or script, not a meaningful Italian sentence. Therefore, it cannot be translated into English. Please provide a valid Italian text.To request a change, you must follow these steps:
- Access the "Order History and Details" section of your account.
- Select the order you wish to change by clicking on "Details" (from a smartphone, simply click on the order)
- Select the products you wish to change through the box next to the names.
- Add the amount that needs to be changed (in case more than one product needs to be returned).
- In the "Return or exchange goods" section, please let us know which size and/or item you would like to receive in exchange.
- Click on "Request exchange/return".
Subsequently, we will arrange a pickup with an express courier at the same address indicated in the order. In any case, you will receive all the information directly from the exchange/return department via email and from your personal area.
The product must beABSOLUTELYReturned in theORIGINAL BOX/BAGIn which it was received. Everything must be enclosed in the CRISTIANO branded box in which it was received (if missing use a box of the same size) otherwise we are forced to refuse the exchange/return.
On some products (such as bags, accessories and clothing items) there is aWARRANTY SEAL.
Such sealIT MUST NOT BE REMOVED, neither cut nor broken!
TheCHANGEHas aCOST of € 6.00, from the second change onwards the cost will be € 12.00 .
In some foreign countries, EXCHANGES are NOT allowed but ONLY RETURNS are permitted, for more information clickhere.
PLEASE NOTE: NOTAny gift packaging or cash on delivery costs will be refunded because they are not physically returnable..
","section_style":"","align":"","align_tablet":"","align_mobile":"left","text_color":"#000000","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true}The term "_padding" is the same in both Italian and English. It refers to the process of adding extra data to a message for the purpose of alignment.{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_mobile_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image": (This is a series of coding parameters and doesn't require translation as they are universally understood in the field of web development and design.){"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":{}},{"id":"4pt8lsi","elType":"widget","isInner":false,"settings":{"section_title":"","title":"QUANDO PUOI CHIEDERE IL CAMBIO/RESO ?","link":{"is_external":"","url":""},"size":"medium","header_size":"h2","header_style":"page-title","align":"center","align_tablet":"","align_mobile":"","view":"traditional","section_title_style":"","title_color":"","typography_typography":"custom","typography_font_size":{"unit":"px","size":27},"typography_font_size_tablet":{"unit":"px","size":23},"typography_font_size_mobile":{"unit":"px","size":35},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"heading","editSettings":{}},{"id":"7wlgmgs","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"If for any reason the customer/consumer is not satisfied with their purchase, unworn items can be returned for a size exchange or refund.within 30 days(non-working) from the date of receipt of the goods.
Under Article 64 of the Consumer Code, the customer/consumer has the right to withdraw from the purchase contract, for any reason and without any penalty within 15 working days from the delivery of the goods.
The substantial integrity of the good is an essential condition for the exercise of the right of withdrawal. The right of withdrawal will not be accepted if the products are damaged, missing essential parts or accessories.
In such case, the goods will be returned to the sender with the charge of shipping costs.
If the withdrawal is exercised in accordance with what is provided by the Consumer Code and reported in these general conditions, Cristiano V. s.r.l. will refund the amounts already paid by the consumer as soon as possible.
WARNING!
The product must beABSOLUTELYReturned in theORIGINAL BOX/BAGIn which it was received. Everything must be enclosed in the CRISTIANO branded box in which it was received (if missing use a box of the same size) otherwise we are forced to refuse the exchange/return.
On some products (such as bags, accessories and clothing items) there is aWARRANTY SEAL.
Such sealIT MUST NOT BE REMOVED, neither cut nor broken!
For hygienic reasons we CANNOT acceptReturns or exchanges of items such as:
- stockings, socks or tights;
- briefs, boxers, thongs or lower parts of costumes;
- adhesive bras or accessories;
","section_style":"","align":"","align_tablet":"","align_mobile":"left","text_color":"#000000","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_family_custom":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true}The term "_padding" is the same in both Italian and English. It refers to the process of adding extra data to a message for the purpose of alignment.{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_mobile_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_z_index":"","_section_background":"","_background_background":"","_background_color":"","_background_image": (This is a series of coding parameters and doesn't require translation as they are universally understood in the field of web development and design.){"url":"","id":"","width":"","height":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":"","width":"","height":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":{}}],"editSettings":{}}],"editSettings":{}}]